Frequently asked questions

Are the courses provided accredited?

All our Electrification Safety Courses have been designed to Network Rail and ORR Standards. They have also been designed in tandem with the Network Rail Training and ESD Teams, trialled and delivered on their behalf prior to being opened to outside parties. The Mental Health First Aider Training courses are fully accredited by First Aid Awards and NUCO Training. Our instructors are all accredited and have Level 3 Training/Teaching qualifications or above.

Can I buy multiple courses for one specific learner at the same time?

Yes. This can be done when the Davos Spectre Staff allocate the required sessions. There are also discounts available for multiple purchases and for utilising your own in-house facilities and catering.

How many attempts can a delegate take to complete a course?

Usually, we would charge to resit an examination. This would however only be charged at an agreed lower rate and not the full course (depending on the outcome of post examination review). So if the delegate doesnt pass the initial exam and has multiple errors, this would need to be addressed and may lead to a total resit. However, if the delegate has made a simple mistake or 2, this can be a simple resit of the exam only at an administration charge.

How do I contact someone if there is an issue

If there are any issues please email the Davos Spectre Team at Call on 07718078313. We will repsond as quickly as possible. There is usually an immediate response if calling the Mobile Phone Number.